To update your account information, you will need to get in touch with our customer support team. Please note that different types of account information require different documentation and verification processes to ensure the security and accuracy of your records.
If you want to update your phone number, we ask that you provide a picture of you holding your state issued photo ID, like a selfie.
For updating your home address, we require a utility bill or a bank statement that includes your full name and the new address you want to register. This document must be dated within the last three months to ensure that the information is current.
When you need to update your email address, the process involves sending an email from your new email address directly to support@rwbetnj.com. In this email, please include a clear picture of yourself holding a valid state-issued photo ID. This step is necessary to verify your identity and prevent unauthorized changes to your account.
If you wish to update your last name on the account, you will need to submit a picture of an official document that legally verifies your name change. Acceptable documents include a marriage certificate, a divorce decree, or a court order confirming the name change. Providing one of these documents helps us maintain accurate and legally compliant records.