If your verification attempt was unsuccessful, it may be for one of the following reasons:
The image was blurry, cut off, or too dark.
The ID provided was expired or not government-issued.
The information on the document did not match your account details.
The proof of address was older than 90 days.
To resolve this, simply re-upload the correct documents. If you’re not sure why your verification was denied, contact Support for guidance.